The official BOLD SNACKS website is this: www.boldsnacks.com.br and any variation can be considered a scam.

Pay attention to all the letters in the link, as fake sites use names that are similar but not the same as the official ones.

If you have received offers such as "BOLD - 48 protein bars for 99.90" or any advertisement in which the prices are very different from our official website and using the BOLD brand, BE CAREFUL, as these are fake websites!

We have already taken all necessary measures to contain this action, but we reinforce the importance of you always checking the website link before making a purchase.

If you see any fake ads on social media, report it, informing them that it is misleading advertising and, if possible, forward the link to our team's support team.

To confirm whether your purchase was made through the official website, check the following points:

1 - You will receive a purchase confirmation email, via email contato@boldsnacks.com.br. Any variation may be considered a scam.

2 - Check that your order number contains only numbers (no letters) and between 10 and 13 digits.

3 - Check if your order is in the section within the customer area, through the link: https://www.boldsnacks.com.br/account

We are very sorry that you have had to go through this and please know that we have already taken all necessary measures.

If you have made a purchase on a fake website, we suggest that you immediately contact your bank and dispute your purchase, stating that you have identified it as a scam.

Are you anxious to receive your protein bars? You can track your order by registering or logging into your account: use the same email address you used to order to track the status. It will be available approximately 48 hours after your invoice is issued, which will be sent to the registered email address.

For now, we don't have the necessary support to make this type of service available in the protein bar box, but it is definitely something that is in our plans for the future.

Mixed boxes are assembled with pre-determined protein bar flavors, which makes it impossible to change the flavors that make up their contents.

The units can be found in one of our partner stores located throughout Brazil. You can find the store closest to you using this link: https://munddi.com/bold/insta

Just go to your account and click on 'I forgot my password' or use this link: Access account . If you still can't do it, contact our customer service team to request a new password and update your registration.

We do not ship protein bars internationally, but it is in our plans for the future!